Shipping Policy

Delivery Times

At PetsPath, we take great care when preparing and dispatching every order. We currently aim to deliver orders within an estimated 3–14 working days.

Please note that delivery times are estimates and may vary depending on your location, courier delays, customs processing and other circumstances beyond our control.

Unexpected Delays Due to High Demand

During periods of unexpectedly high demand, delivery may take slightly longer than usual. Although we always do our best to dispatch your order as quickly as possible, busy periods may occasionally result in delays.

We appreciate your patience and understanding. Rest assured that our team will do everything possible to minimise any delays.

Shipping and Tracking

All PetsPath orders are shipped using trusted delivery partners to help ensure your parcel arrives safely. Once your order has been dispatched, you will receive tracking information so you can follow its progress.

Our Delivery Benefits

● Free delivery: We offer free tracked delivery on all eligible orders.

● Secure packaging: Every order is carefully packaged to help protect your products during transit.

● Order tracking: Tracking information will